Imagine you are a midwife in sub Saharan Africa who runs a community health center with a large population. In this health center, resources are severely restricted and there is a recurrent acute shortage of qualified staff in your team. Imagine that as the midwife you have poor problem-solving skills, have very little knowledge on …
It takes a special person to be a nurse but it takes an extra special person to be a pediatric nurse who is passionate about her calling. One such nurse is Winnie Kubai, pediatric Nurse who works at The Kenyatta National Hospital, Kenya’s largest public referral hospital situated in Nairobi. You would be amazed to …
I recently got a call from a potential client who was interested on quality improvement. The first consultation is always interesting as I try to find out what the motivation is behind striving for change. Apparently after the call for focus on quality by WHO most healthcare organizations are finally paying attention. As if that’s …
The beauty of quality improvement is that the teams get to meet regularly to review their progress against the process indicators they are tracking. That said, this is not always all happy and cordial. Sometimes it gets to a point of confrontation especially when the teams are just beginning their improvement journey. A few weeks …
Read moreRoot cause analysis: Focus on the CAUSE not the PROBLEM.